Training videos

Foundational

Watch these before your first login.

Video 1

What Is SmartLast Technology?

Before you log into FITGalaxie, here's how shoe fit actually gets measured, and it's probably not what you expect. SmartLast isn't a traditional shoe last. It's a 3D anatomical foot with pressure sensors at the key fit locations, so instead of a tester saying "feels tight," you get a number your product team can act on. Covers why subjective fit feedback falls short, what SmartLast is and how it works, and why objective measurement lets you compare any shoe to any other shoe. Start here if you're new to the platform.

Video 2

Understanding PSI: The Only Equation You Need

You're going to see a lot of numbers in FITGalaxie. This is the one to memorize: 4 PSI equals half a size. Covers what PSI measures and why higher means tighter, the full conversion (2 PSI is a quarter size, 4 is a half, 8 is a full size), how to read a sensor against its benchmark range, and why toe box depth and length are measured in millimeters instead of PSI. Watch this before your first login.

Platform Basics

Core navigation and the three-layer report system.

Video 3

Your Portfolio vs. the Competitor Database

FITGalaxie has two main areas, and knowing the difference is the fastest way to get oriented. My Shoes is your private portfolio of production shoes and samples that only your team can see. Explore Competitors is the shared database of nearly 10,000 production shoes across running, hiking, casual, basketball and more. Your samples stay private, competitor data is shared, and this video covers exactly where that line sits.

Video 4

Reading the Foot Polygon (Layer 1)

The foot polygon is the fastest way to see how a shoe fits. Red is tight, green is normal, blue is loose. Covers how to read the color coding at a glance, rotating between the medial and lateral side, and hovering any sensor to pull up its name and measurement. This is the layer to hand marketing teams and factory partners who need the picture without the numbers.

Video 5

Reading the Comparison Graph (Layer 2)

This is the "where do we stand" view. Every dot on the graph is a shoe in the database for that category, and yours is the one highlighted. Covers what the axes mean (ball width across the bottom, toe fit up the side), how to read the green benchmark zone, and hovering dots to find the competitors fitting closest to your shoe. Built for product development and sales teams working on competitive positioning.

Video 6

Reading the Sensor Details (Layer 3)

The granular layer, where the fit decisions actually get made. Seven sensors in PSI, two measurements in millimeters. Covers how the three columns work (sensor location, benchmark range, your shoe's reading), walking a real example using the 4 PSI equation, and what the toe box depth and length numbers tell you about physical space rather than pressure. This is the layer for last engineering and detailed fit analysis.

How-To

Task-specific walkthroughs. Use these like help articles.

Video 7

How to Compare Your Shoe to a Competitor

Regional averages are useful, but sometimes you need to know exactly how you stack up against one specific shoe. Covers switching "Compare by" from regional benchmark to Shoe, picking your competitor out of the database, and reading the head-to-head result once every sensor is measuring against that shoe instead of the regional average.

Video 8

How to Change the Regional Benchmark

Foot shape varies by region, so "normal" depends on who you're building for. Covers why the European profile tends to run narrower and the Asian profile wider, where to find the regional dropdown, and what happens to your shoe's position when the green benchmark zone shifts underneath it. Use this to validate fit for a specific target market before you commit.

Video 9

How to Export a PDF Report

For sharing fit data with factory partners, vendors, and anyone who doesn't have a FITGalaxie login. Covers where to find the export option, how to pull the PDF, and what lands in it. All three layers come through, the foot polygon, the comparison graph, and the full sensor detail, formatted to send as-is.

Video 10

How to Set Your Brand Fit Benchmark

Regional averages tell you how you compare to the market. Your customers, though, expect your fit. Converse All Stars run tight and people know it, and that consistency is the whole point. Covers picking the right benchmark shoe out of your portfolio (a top performer with minimal fit complaints), how the SmartLast team works with you to build and customize your brand benchmark, and how to use it once it's established so every new shoe gets measured against your standard before production instead of after the complaints roll in.

Use Cases

Problem-first walkthroughs.

Video 11

Diagnosing Fit Complaints

You're getting complaints on a shoe. Customers say it runs tight. Your production team wants to know whether it's a real problem and where exactly it's coming from. Covers the full workflow: starting with the foot polygon to spot where the red is, checking the comparison graph to see how far outside the benchmark zone you've landed, dropping into sensor details to find the specific sensors out of range, and quantifying it with the 4 PSI equation. Then the step most people skip, comparing against your own brand benchmark to see whether the shoe is fitting differently than what your customers expect from you.

Video 12

When to Adjust the Last, the Pattern, or the Website Copy

Not every fit deviation deserves the same response. This one gives you the decision framework so you can match the fix to the size of the problem. Covers what to do at 0 to 2 PSI above benchmark (most consumers won't notice it), at 2 to 4 PSI or roughly half a size tight (pattern and upper changes, or updated sizing copy if it's already shipped), and at 4 to 8 PSI or a full size tight (last changes, volume reduction, don't ship without addressing it). Plus how the answer shifts depending on whether you're early in development or already on the market.

If you have any questions, please contact us